Paldo77 FAQ – Frequently Asked Questions

Welcome to the Paldo77 FAQ page! Here, you will find answers to the most common questions about your Paldo77 account, including account registration, deposits, withdrawals, bonuses, security, and customer support. If you need more help, please contact our support team.

Account Registration & Verification

How do I create an account on Paldo77?

Creating an account is easy:

What documents do I need for account verification?

You might need to provide:

  • Valid ID (passport, driver’s license, or national ID)
  • Proof of address (utility bill or bank statement)
  • Payment method screenshot (if needed for withdrawals)

How long does account verification take?

Verification usually takes 24-48 hours but may be quicker during non-peak hours.

What if I forget my password?

If you forget your password:

  • Click “Forgot Password?” on the login page.
  • Enter your email and follow the instructions.
  • Create a new password and log back in.

Deposits & Withdrawals

What deposit methods are available on Paldo77?

You can deposit using:

What’s the minimum and maximum deposit?

  • Minimum deposit: ₱100
  • Maximum deposit: Depends on the payment method

How fast are deposits processed?

Deposits are usually instant, but bank transfers can take up to 24 hours.

How do I withdraw my winnings?

  • Log in to your account.
  • Go to the Withdrawal section.
  • Select your payment method.
  • Enter the amount and submit.

What are withdrawal limits?

  • Minimum withdrawal: ₱500
  • Maximum withdrawal: Based on your account level

Why is my withdrawal delayed?

Withdrawals might be delayed due to:

  • Pending verification
  • Bonus wagering requirements
  • Bank processing times

Bonuses & Promotions

How do I claim the Paldo77 28 PHP FREE Bonus?

  • Deposit at least ₱100.
  • Follow Paldo77’s official Facebook group.
  • Contact customer support.
  • Bonus credited after verification.

What are bonus wagering requirements?

You must wager the bonus several times before withdrawal. Check specific terms for each promotion.

Can I claim multiple bonuses simultaneously?

No, one bonus at a time. Finish current bonus requirements first.

What if I don’t meet bonus turnover?

You can’t withdraw bonus winnings if requirements aren’t met.

How do I check my bonus balance?

Go to My Account > Bonus Section to see active bonuses and requirements.

Casino Games & Providers

What games are available on Paldo77?

Paldo77 offers:

  • Slots
  • Poker
  • Live Dealer Games
  • Roulette
  • Blackjack
  • Baccarat

Which game providers does Paldo77 offer?

We partner with trusted providers like:

How do I know games are fair?

Games use Random Number Generators (RNG) for fairness. Paldo77 is licensed and regulated.

What if a game crashes or doesn’t load?

  • Refresh the browser or restart the app.
  • Clear your cache and cookies.
  • Check your internet connection.
  • If problems persist, contact support.

Security & Fair Play

Is Paldo77 licensed?

Yes, Paldo77 operates under a valid gaming license and follows strict security standards.

How is fair play ensured?

We use RNG technology, regular audits, and strict security to ensure fairness.

How is my information protected?

Advanced encryption protects your data from unauthorized access.

Can I have multiple accounts?

No, multiple accounts are prohibited and may result in suspension.

Responsible Gaming

Does Paldo77 support responsible gaming?

Yes, we offer:

How do I set deposit limits?

Go to My Account > Responsible Gaming to set limits.

Can I self-exclude?

Yes, contact support for temporary or permanent self-exclusion.

Where to get help for gambling addiction?

Contact PAGCOR Responsible Gaming or GamCare.

Customer Support

How do I contact Paldo77 support?

Reach us via:

What’s the response time for support?

  • Live Chat: Instant
  • Email: Within 24 hours
  • Social Media: During active hours

Does Paldo77 offer multilingual support?

Yes, English and Filipino are supported.

Additional Questions

Can I play Paldo77 on mobile?

Yes, play anytime via mobile site or Android/iOS app.

How do I download the Paldo77 app?

  • Visit the website.
  • Click “Download App.“
  • Follow instructions.

Is there a referral program?

Yes, invite friends and earn rewards.

Can I delete my account?

Yes, contact customer support to request deletion.

Need More Help?

Contact us through Live Chat, Email, or Social Media. We’re here 24/7!